Part 5 – Special Report (Technology is Key)
The True Cost of Cheap Shipping Special Report: Part V
There are many easy to implement solutions available now to help streamline the whole despatch process for shippers and the communications process for clients.
Customers now expect an order acknowledgment; 93% of shoppers value receiving an email confirmation from a retailer to confirm their order had been received. What’s more, 88% of all survey respondents said they track the status of their online order.
So it’s crucial you can:
- Fulfil orders without manual intervention
- Generate shipping label with a click of the mouse
- Create real time shipping quotes that display on your website’s checkout
- Provide emails/SMS to your customers to track goods themselves
- Use algorithm solutions to efficiently reduce shipping cost
To quote one of the greatest revolutionary speakers, Martin Luther King Jnr: “Whatever comes to you in a cheap way will vanish in a cheap way”. By focusing on low budget shipping strategies, you will get low budget results and your business and sales will suffer.