Online shipping Archives - Shipping Smarter

Shipping Smarter ‘A Guide to eCommerce Shipping’ is No. 1 Best Seller on Amazon.com.au

We would like to thank everyone that has purchased our Shipping Smarter book for helping us reach a No. 1 best selling author status on Amazon.com.au in 3 different categories: Distribution Business Distribution & Warehouse Management eCommerce

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APAC Business Headlines

🙌 The Smart Send Team are very proud to have made the cover story of APAC Business Headlines. Read the whole story and how we offer simple, convenient and effective courier services here 👇 https://www.apacbusinessheadlines.com/logistics-Smart-Send-web-version/Smart-Send-Logistic/

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How do you choose the right transport partner?

Here are two factors for online retailers to keep in mind to maximise your business success. 1. Prevention is better than cure. By focusing on building your brand and leaving your transport partner to deal with any delivery issues, you put yourself at risk of the negative fall-out from unhappy customers. Ward off this problem

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Part 5 – Special Report (Technology is Key)

The True Cost of Cheap Shipping Special Report: Part V There are many easy to implement solutions available now to help streamline the whole despatch process for shippers and the communications process for clients. Customers now expect an order acknowledgment; 93% of shoppers value receiving an email confirmation from a retailer to confirm their order

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Part 4 – Special Report (Pack Tight; Pack Right)

The True Cost of Cheap Shipping Special Report: Part IV The delivery experience itself is pivotal to forging the long-term satisfaction that differentiates a retail brand and keeps customers coming back for more. Today’s digitally empowered consumers will not hesitate to broadcast their disappointment at what they perceive to be a poor delivery experience. Indeed,

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Part 3 – Special Report (Partnerships)

The True Cost of Cheap Shipping Special Report: Part III As we’ve seen in this report, delivery can prove a costly business when fulfillment goes wrong, with retailers accruing considerable additional customer service and operational costs putting things right. We recommend SMEs change their mindset and engage a trusted shipping partner: That will provide prompt

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Part 2 – Special Report (After Sales Support)

The True Cost of Cheap Shipping Special Report: Part II In part 1 we looked at the preferences of shoppers based on delivery appeal, options and experience. Matt is a small business that frequently couriers board racks for surfboards/paddleboards. He was using a cheap delivery service to save on shipping costs but found he wasn’t

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