Tag: eCommerce

Shipping trends for 2022

Shipping trends for 2022
Your business needs to be on top of the newest shipping trends for 2022 if you want to get ahead. Check out some new ways of doing things. Shipping is facing rapid changes thanks to COVID-19. If you rely on shipping for your business, you will need to know all the emerging shipping freight and
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photo of woman buying online via her telephone

eCommerce trends in 2021
eCommerce boomed in 2020 due to the Covid crisis, and it looks like Australians turned their mobile online shopping into a long-lasting habit. Here are 4 trends you should know about to stay ahead of the curve in 2021.
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man carrying parcels out of delivery truck

Transport carriers & service types available to you in Australia
If you’re starting out or haven’t researched the market much, there are different types of transport segments available.  Road Express From our experience this is the largest method of delivery for ecommerce stores. This type of service provides value for money as it is delivered fairly quickly nationally at a decent price. Road Express carriers
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Fastway latest news
Smart Send Director, Steven Visic, interviews Simon Sproule, Partner Manager at Fastway Couriers (Aramex) about their business and the latest news. Topics discussed are services provided by Fastway/Aramex, latest technology updates and their operational response to COVID-19, coronavirus pandemic. #Aramex #Fastway #SmartSend #COVID-19 #coronavirus #ecommerce #onlineretail
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Part 5 – Special Report (Technology is Key)
The True Cost of Cheap Shipping Special Report: Part V There are many easy to implement solutions available now to help streamline the whole despatch process for shippers and the communications process for clients. Customers now expect an order acknowledgment; 93% of shoppers value receiving an email confirmation from a retailer to confirm their order
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Part 4 – Special Report (Pack Tight; Pack Right)
The True Cost of Cheap Shipping Special Report: Part IV The delivery experience itself is pivotal to forging the long-term satisfaction that differentiates a retail brand and keeps customers coming back for more. Today’s digitally empowered consumers will not hesitate to broadcast their disappointment at what they perceive to be a poor delivery experience. Indeed,
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Part 3 – Special Report (Partnerships)
The True Cost of Cheap Shipping Special Report: Part III As we’ve seen in this report, delivery can prove a costly business when fulfillment goes wrong, with retailers accruing considerable additional customer service and operational costs putting things right. We recommend SMEs change their mindset and engage a trusted shipping partner: That will provide prompt
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after sales support

Part 2 – Special Report (After Sales Support)
The True Cost of Cheap Shipping Special Report: Part II In part 1 we looked at the preferences of shoppers based on delivery appeal, options and experience. Matt is a small business that frequently couriers board racks for surfboards/paddleboards. He was using a cheap delivery service to save on shipping costs but found he wasn’t
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real cost of shipping

The True Cost of Cheap Shipping – 5 Part Special Report
Part 1 Smart Send has helped thousands of SMEs with their shipping. A common theme is the prevalence of a ‘cheap shipping mindset or mentality’, including: Always choosing the cheapest possible delivery service Cherry-picking between different services (no allegiance or loyalty) Scrimping on packaging Not utilising technology to save time/money. I understand why SMEs/startups do
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