SmartSend Archives - Shipping Smarter

The fear of losing control

The fear of picking the right last-mile delivery partner. As an online business, you’re going to lose control. You can have great products and customer service but when it comes to delivery, things are (literally) out of your hands. Here’s some instances where a delivery service can let you down: These dilemmas are not your

LEARN MORE

Fastway latest news

Smart Send Director, Steven Visic, interviews Simon Sproule, Partner Manager at Fastway Couriers (Aramex) about their business and the latest news. Topics discussed are services provided by Fastway/Aramex, latest technology updates and their operational response to COVID-19, coronavirus pandemic. #Aramex #Fastway #SmartSend #COVID-19 #coronavirus #ecommerce #onlineretail

LEARN MORE

Star Track latest news

Smart Send Director, Steven Visic, interviews Ben Franzi, General Manager Parcel & Express Services/Intermediaries at Australia Post, Star Track Express about their business and latest news. Topics discussed are Star Track services, latest technology updates and their operational response to COVID-19, coronavirus pandemic. #startrack #smartsend #austpost #ecommerce #covid-19 #onlineretail

LEARN MORE

Couriers Please latest news

Smart Send Director, Steven Visic, interviews Mark McGinley, CEO of Couriers Please about their business and latest news. Topics discussed are Couriers Please services, latest technology updates and their operational response to COVID-19, coronavirus pandemic. #smartsend #onlineretail #couriersplease #covid-19 #ecommerce

LEARN MORE

The BIG 6 problems

The six most common problems faced by online businesses when shipping their goods Online retailers…do you know the feeling all too well? These are the top 6 delivery company dramas: Too late pickups (your brand is up against Amazon so the pressure is ON) Too late deliveries (customers don’t want to wait a millisecond longer

LEARN MORE

How do you choose the right transport partner?

Here are two factors for online retailers to keep in mind to maximise your business success. 1. Prevention is better than cure. By focusing on building your brand and leaving your transport partner to deal with any delivery issues, you put yourself at risk of the negative fall-out from unhappy customers. Ward off this problem

LEARN MORE

Looking for a carrier service? 13 questions for success.

These days, online retailers are held accountable at every step of the customer experience. Your brand needs to be spot-on from the moment a customer notices you to the time they receive their order. Before you shop for a carrier to ship your goods with, here are 13 questions to answer: How big are my

LEARN MORE