My wife received an ecommerce package recently and when she pulled out the contents I was dumbfounded… The online merchant used a one metre rectangular tube to ship a 40cm product! You guessed it, the remaining 60cm was air inside the packaging tube. See video below…. Why does this matter I hear you ask? If
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avoid unpleasant surprises
We’re all weary of reading the fine print when signing an agreement. There always seem to be extra charges that come out of nowhere, however in transport they’re most likely spelled out to you in the agreement, but you don’t really know what they mean - until you incur them.
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Ecommerce merchants and logistics providers alike have been trudging through an industry slump as the post-COVID recovery drags on. And while many expected this pinch in shipping margins to have relaxed by now, some residual tension remains.   This led me to pen a two-part series on high shipping costs and solutions (read Part 1 here).
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manual handling surcharges
Steven Visic, Director of Smart Send discusses Manual Handling surcharges being charged by Australian freight and courier companies. The video goes into detail on the circumstances where the MHP surcharge can apply. This is a must watch for any ecommerce store shipping goods domestically to ensure you aren’t paying more than you should to ship
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As part of our ongoing initiatives to help the ecommerce community with the latest news, tips and advice, our new Shipping Smarter Podcast channel is now live.    We will be releasing podcasts every few weeks from industry experts that can help you get your ecommerce business humming, streamlined and gaining more and more sales. Listen now
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photo of woman buying online via her telephone
eCommerce boomed in 2020 due to the Covid crisis, and it looks like Australians turned their mobile online shopping into a long-lasting habit. Here are 4 trends you should know about to stay ahead of the curve in 2021.
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