{"id":54,"date":"2020-04-07T15:02:29","date_gmt":"2020-04-07T05:02:29","guid":{"rendered":"https:\/\/shippingsmarter.com.au\/?p=54"},"modified":"2020-05-11T15:09:08","modified_gmt":"2020-05-11T05:09:08","slug":"2-the-big-6","status":"publish","type":"post","link":"https:\/\/shippingsmarter.com.au\/2-the-big-6\/","title":{"rendered":"The BIG 6 problems"},"content":{"rendered":"\n<p><strong>The six most common problems faced by online businesses when shipping their goods <\/strong><\/p>\n\n\n\n<p>Online retailers\u2026do you know the feeling all too well?<\/p>\n\n\n\n<p>These are the top 6 delivery company dramas:<\/p>\n\n\n\n<ul><li>Too late pickups (your brand is up against Amazon so the pressure is ON)<\/li><li>Too late deliveries (customers don\u2019t want to wait a millisecond longer than they think is reasonable)<\/li><li>Broken, damaged or lost items (always a nightmare)<\/li><li>Untrackable packages (no longer acceptable in our GPS world)<\/li><li>Crickets chirping where the customer service team should be<\/li><li>No insurance cover (that broken or damaged item is now an expensive nightmare for your business)<\/li><\/ul>\n\n\n\n<p>With the wrong delivery partner, these problems will be daily roadblocks to your long-term success.<\/p>\n\n\n\n<p><strong>So how do you avoid the big 6 delivery problems?<\/strong><\/p>\n\n\n\n<p><em><strong>First, choose a locally based delivery partner.<\/strong><\/em> Ask about their parcel insurance (don\u2019t forget to read the fine print), their commitment to customer service and their parcel traceability.<\/p>\n\n\n\n<p>Before you commit to them, <strong><em>talk to your provider<\/em><\/strong> how they will make sure your customers get what they have paid for, <strong>EVERY TIME<\/strong>. Delivery partners should see themselves as an extension of your brand, not an add-on.<\/p>\n\n\n\n<p>The <strong><em>right provider will minimise delivery dramas <\/em><\/strong>so your customers are happy and your brand builds a better reputation. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">#smartsend #onlineretail #parceldelivery<\/h5>\n","protected":false},"excerpt":{"rendered":"<p>The six most common problems faced by online businesses when shipping their goods Online retailers\u2026do you know the feeling all too well? These are the top 6 delivery company dramas: Too late pickups (your brand is up against Amazon so the pressure is ON) Too late deliveries (customers don\u2019t want to wait a millisecond longer<\/p>\n","protected":false},"author":4,"featured_media":246,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[4],"tags":[17,13,16,15],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The BIG 6 problems - Shipping Smarter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shippingsmarter.com.au\/2-the-big-6\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The BIG 6 problems - Shipping Smarter\" \/>\n<meta property=\"og:description\" content=\"The six most common problems faced by online businesses when shipping their goods Online retailers\u2026do you know the feeling all too well? 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