Manual Handling Processing surcharges in eCommerce Shipping

Steven Visic, Director of Smart Send discusses Manual Handling surcharges being charged by Australian freight and courier companies. The video goes into detail on the circumstances where the MHP surcharge can apply. This is a must watch for any ecommerce store shipping goods domestically to ensure you aren’t paying more than you should to ship

Bad Courier Reviews – Should you be Worried?

Steven Visic, Director of Smart Send discusses bad courier or carrier reviews in Australia. There has been bad PR for Australia Post and courier/freight companies in the past few years. Steven discusses why the transport industry is receiving poor reviews or feedback, the possible causes and whether you should be worried.

Common Delivery problems caused by your shipping labels

In this video, Steven Visic, Director at Smart Send discusses the common delivery issues caused by problem shipping labels & what you can do to ensure shipping label issues don’t cause your brand negative feedback due to delivery delays.

IMPACTS OF RECENT FLOODING NATIONALLY

As most of us are aware, there has been heavy rain and flooding in parts of NSW, TAS & VICTORIA in the past week or so, with more rain on the way. Apart from the obvious actual areas flooded being impacted, there are flow on effects unfortunately which will affect deliveries & services nationally. Historically

Don’t let bad reviews break you

Are you seeing nothing but one and two star reviews for couriers these days? Bad courier reviews are nothing to worry about. Here’s why. Have you noticed a lot of bad courier reviews? Lately, bad courier reviews seem to be the norm whenever you are looking to ship products.  Australia Post and many of the

Shipping Smarter ‘A Guide to eCommerce Shipping’ is No. 1 Best Seller on Amazon.com.au

We would like to thank everyone that has purchased our Shipping Smarter book for helping us reach a No. 1 best selling author status on Amazon.com.au in 3 different categories: Distribution Business Distribution & Warehouse Management eCommerce

Smart Send fast tracks Racecrafts shipping efficiencies

Since 2017, Racecraft has joined forces with Smart Send, which is one of Australia’s premium shipping solutions. The importance in having a reliable shipping partner was paramount to align with Racecraft’s commitment in supplying quality products in the Performance Exhaust Industry at an affordable price.

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