Articles - Page 5 of 5 - Shipping Smarter

Part 2 – Special Report (After Sales Support)

The True Cost of Cheap Shipping Special Report: Part II In part 1 we looked at the preferences of shoppers based on delivery appeal, options and experience. Matt is a small business that frequently couriers board racks for surfboards/paddleboards. He was using a cheap delivery service to save on shipping costs but found he wasn’t

LEARN MORE

The True Cost of Cheap Shipping – 5 Part Special Report

Part 1 Smart Send has helped thousands of SMEs with their shipping. A common theme is the prevalence of a ‘cheap shipping mindset or mentality’, including: Always choosing the cheapest possible delivery service Cherry-picking between different services (no allegiance or loyalty) Scrimping on packaging Not utilising technology to save time/money. I understand why SMEs/startups do

LEARN MORE

Does your transport company align to your brand?

Delivery can ‘make or break’ brand reputation and getting it right is essential to the profitability of an online business. Imagine you’re in the business of selling high-end audio equipment online. You want your buyers to feel they are getting their money’s worth and feel valued from the time they purchase their prize hi-fi system

LEARN MORE