manual handling surcharges
Steven Visic, Director of Smart Send discusses Manual Handling surcharges being charged by Australian freight and courier companies. The video goes into detail on the circumstances where the MHP surcharge can apply. This is a must watch for any ecommerce store shipping goods domestically to ensure you aren’t paying more than you should to ship
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Steven Visic, Director of Smart Send discusses bad courier or carrier reviews in Australia. There has been bad PR for Australia Post and courier/freight companies in the past few years. Steven discusses why the transport industry is receiving poor reviews or feedback, the possible causes and whether you should be worried.
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flooding delivery issues
As most of us are aware, there has been heavy rain and flooding in parts of NSW, TAS & VICTORIA in the past week or so, with more rain on the way. Apart from the obvious actual areas flooded being impacted, there are flow on effects unfortunately which will affect deliveries & services nationally. Historically
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Shipping trends for 2022
Your business needs to be on top of the newest shipping trends for 2022 if you want to get ahead. Check out some new ways of doing things. Shipping is facing rapid changes thanks to COVID-19. If you rely on shipping for your business, you will need to know all the emerging shipping freight and
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Bad courier reviews
Are you seeing nothing but one and two star reviews for couriers these days? Bad courier reviews are nothing to worry about. Here’s why. Have you noticed a lot of bad courier reviews? Lately, bad courier reviews seem to be the norm whenever you are looking to ship products.  Australia Post and many of the
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photo of woman buying online via her telephone
eCommerce boomed in 2020 due to the Covid crisis, and it looks like Australians turned their mobile online shopping into a long-lasting habit. Here are 4 trends you should know about to stay ahead of the curve in 2021.
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